What Will My Online Experience Be Like?
What is the cost of the course and how do I pay?
What information do I need handy for registering?
Is it secure to send my credit card information over the Internet?
What happens if I get disconnected?
Can I start the course at one location and continue at another?
How long is this course? What if I cannot finish it in one sitting?
If I can't finish the course or do not wish to continue it, will I be able to receive a refund?
When will I receive my certificate?
Can I repeat the course later at no extra charge?
Navigating the course player
Voiceover
Quizzes and Exams - Will those be recorded and graded; can I fail the course?
Will I get an auto insurance discount for completing the online course?
System Requirements
What happens if I have problems while taking the course or the system malfunctions for any reason?
The cost of the AARP Driver Safety Online Course is $15.95 for AARP members and $19.95
for non-members, however, if you register prior to December 31st, you will receive a special 20% discount! You may make your payment online using a Visa, MasterCard, American Express, Discover, and Diners Card through our secure server.
You may also choose to pay by check or money order. If you elect to pay by check or money order, please make checks or
money orders payable to US Interactive, and be sure to include your driver's license number so we can
more easily match your payment with your account.
You may send your check or money order to:
US Interactive/Course Tuition
13805 West Rd Suite 200
Houston, TX 77041
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Note: If you choose to mail a payment, your certificate may be delayed as a result.
- AARP Member Number (required for AARP discount)
- Driver License Number (required for certificate of course completion)
- Credit Card Information
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Yes, due to the sensitive nature of credit card transactions, AARP Driver Safety uses the latest encryption technology
to ensure maximum security.
Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the
security of your online order information. To check the security of your connection, look at the lower right-hand
corner of your browser window after accessing the server. If you see an unbroken key or a closed lock
(depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the
URL line of your browser. When accessing a secure server, the first characters of the Site address will change from
"http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers.
In that case, you won't be able to connect to the server and therefore won't be able to place an order through a
secure connection. If you cannot access the secure server for any reason, please register for the course by
phone at 800-350-7025.
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If you get disconnected from your internet provider for any reason, simply reconnect and log back
into aarpdriversafety.org and start your course again. You can continue your course from
where you left off.
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Yes! AARP Driver Safety Online Course is designed to be convenient. You may take
the course 24 hours a day, 7 days a week. You can access the course from any location that has internet access. If
you started the course at one location and want to continue at another, simply log in using your user name and password.
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The AARP Driver Safety Online Course is 8 hours in length on average. While some
students choose to complete the course all in one sitting, you may choose to complete the course at your convenience, logging
on and off the course around your schedule. The course will automatically keep track of your progress so that when you
log back in, your course will resume from where you left off. You will have 60 days from the time of your registration
to complete the course in order to receive a certificate.
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Yes. If for any reason you do not complete the course or do not wish to continue it, you have 30 days from the date of
registration to request that a refund be credited back to your credit card. We cannot issue refunds after 30 days and/or
after the course completion certificate has been processed.
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You will receive your Certificate of Completion within 5-15 business days after you complete the course
(Standard Mail - US Postal Service). If you need to receive your certificate sooner, we offer an express service for an
additional fee (FedEx - 2 day, Standard Overnight, Priority Overnight).
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Once you have completed your course, you may go back to the courses tab on the My Account page to review it at any time.
If you would like to take the course to receive another certificate, you will have to register for a new course.
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It is the national procedure of the AARP Driver Safety program to collect
the driver's license information and date of birth of each participant in the AARP Driver Safety Online Course.
This information is required to guard against fraudulent use of the certificates of completion and to maintain the integrity
of the program in the view of the insurance industry, state departments of motor vehicles, and state insurance commissions.
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The course player screens move at a pre-determined speed to allow students to review carefully all the information on the
screen. You can move on to the next screen once the Next button appears in the lower right-hand corner of the player. Some
screens are timed to move automatically without any action on the students part. If at any time you want to review a previous
screen or section, you can do so by using the Rewind or Skip Back button. To return to where you'd left off, use the Fast
Forward or Skip Forward button on your player. You must first complete a section or part in its entirety before the fast
forward feature is enabled. Do not use the Back button on your Web browser to navigate the course.
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The AARP Driver Safety Online Course is professionally narrated and animated with
graphic illustrations of the concepts being taught, and our web-based course player tracks your progress so you can work
through the course at your convenience, resuming where you left off with each login.
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There are a number of quizzes contained in the course. No, we do not grade these quizzes in the sense that it will prevent
you from moving forward through the course. However, we do record the quiz results so we know how you are progressing and
learning the material presented in the course. The quiz results will be shown to you after you have taken each quiz so you
will know how you are doing. The main purpose of these quizzes is to help you, the learner, feel comfortable that you are
understanding the information being presented.
There will also be an end of course exam, and your responses will be recorded and summarized for you. Again, the exam
is not graded. The exams purpose is to help you, the learner, feel comfortable that you are understanding the material. If
you do not answer a certain number of questions correctly on this final exam, you may be required to retake the final exam
until you have answered the required number of questions correctly. If you are having trouble and are being asked to retake
the final exam more than twice, please contact our Customer Support staff for assistance. We want all our participants
to succeed!
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Some states now have a law which mandates an automobile insurance discount for anyone completing an approved driver
improvement course. Specific state insurance laws vary and individual states may place additional restrictions on eligibility
for automobile insurance reductions/discounts. In some states separate rules may apply to online driver improvement courses.
Please consult your insurance agent for applicability in your state.
For AARP members with Hartford Insurance: AARP Auto Insurance from the Hartford recognizes the online
course for an auto insurance discount in eligible states.
The Hartford will grant a discount for AARP members who successfully complete the new AARP Driver Safety Online Course
(except in Louisiana, Minnesota, New York, New Jersey and Pennsylvania) which debuted nationwide on June 30, 2006.
The AARP Driver Safety Online course provides an alternative way for AARP members and non-members to learn the same
important safety information as is taught in the AARP Driver Safety Program traditional classroom course. For many years
this discount from The Hartford has been offered to participants who successfully completed the traditional classroom
course. The discount will apply to any AARP member who has their automobile insurance with the AARP Auto
Insurance Program, and who successfully completes either the online course or the traditional classroom course
(except in Louisiana, Minnesota, New York, New Jersey and Pennsylvania for the online course).
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Minimum System Requirements
Hardware
- Sound card
- Speakers or headphones
- Mouse or other pointing device
- Screen resolution 1024x768
- 56K modem
-
Windows users:
- 450 MHz Intel Pentium II processor (or equivalent) and later
- 128 MB RAM
-
Macintosh users:
- 500 MHz PowerPC G3 and later
- 128 MB RAM
Software
- Macromedia Flash™ Player 7
- Cookies must be enabled
- JavaScript must be enabled
-
Windows users:
- Microsoft Windows 98
- Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 8.x, AOL 9, or Opera 7.11 and above
-
Macintosh users:
- Mac OS X 10.1.x
- Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, AOL for OS X, Opera 6.x, or Safari 1.x and above
Recommended Requirements
- Broadband internet connection (DSL, T1, cable modem, ISDN)
- Adobe Flash™ Player 9
- Windows XP, Microsoft Internet Explorer 7.0, Firefox 2.x, Mozilla 1.x, Netscape 8.x and above, AOL 9, Opera 8.x and above
- Mac OS X 10.1.x, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, AOL for OS X, Opera 8.x, or Safari 1.x and above
This course contains animated demonstrations and videos, for which you will need Macromedia Flash player version 7+. This
player can be downloaded and installed at no cost from Macromedia. There are known issues and conflicts with the Flash player
on Macintosh computers using Microsoft Internet Explorer. If you are having difficulty with the Flash player, please check that
you the latest version of Flash player installed for the platform and browser you are running and minimize the number of other
application running while viewing the course.
If you have questions about your system or have problems as you take the course on your system, please contact our
customer support staff.
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Our expertly trained customer support staff is standing by and ready to help you 24 hours a day, 7 days a week.
You can contact our friendly representatives by phone, e-mail and live chat - whichever works best for you.
Speak to a live representative: 800-350-7025
E-mail: customerservice@aarpdriversafety.org
If you prefer to correspond by mail, please mail us at:
AARP Driver Safety
13805 West Rd Suite 200
Houston, TX 77041